1. Returns and Exchanges CHIDOZIE values customer satisfaction; however, we do not accept returns or exchanges, and all sales are final. Once an order is placed, it cannot be cancelled or modified. We appreciate your understanding in this matter.

2. Damaged, Defective, or Incorrect Items In the unlikely event that you receive a damaged, defective, missing, or incorrect item(s), please report the issue within 1 week of your delivery date. You can do so by emailing us at info@chidozie.com. We will promptly assist you with filing a claim and resolving the issue to your satisfaction.

3. How to Report an Issue When reporting a damaged, defective, missing, or incorrect item(s), please provide the following information in your email:

• Your order number
• A description of the issue
• Clear photos showing the problem, if applicable

Our customer service team will review your claim and work with you to find the best solution, whether it's a replacement, store credit, or another resolution option.

4. Refunds Please note that we do not offer refunds for any reason, including but not limited to buyer's remorse, change of mind, or dissatisfaction with the product. All sales are final.

5. Contact Us If you have any questions or concerns about our return policy or need assistance with a claim, please don't hesitate to contact us at info@chidozie.com. Our dedicated customer service team is here to help.